West Fargo Public Library Launches Survey to Plan Next Three Years

The West Fargo Public Library has released a public survey to gather feedback to set goals for the next three years.

The survey will help the library understand the goals and interests of the community.

“We want feedback from everyone. This includes people who rarely or never use the library,” said Library Director Carissa Hansen. “This group is important because we want to design a library that is valuable to the entire community.”

The survey will add input from interviews of library users and people who do not use the library. Identifying non-user groups came from comparing cardholder data against West Fargo’s demographics.

Initial results suggest the library is a resource for senior citizens and children. But the library can better serve teens, millennials and New Americans. The results also show the library is a tool for improving education, job hunting and saving money. The results from the interviews and survey will help direct future programs, such as college preparation for teens.

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